For Eni, within the BePower project, a significant application redesign was carried out, aiming to improve usability, stability, and the overall quality of the user experience.
The project involved a general overhaul of the app, focusing on:
- Structure: optimization of the information architecture.
- Navigation flows: simplification of user paths.
- Interaction modes: updating the interfaces to provide a clearer, more modern, and easier-to-use tool.
Particular attention was paid to the fluidity of the experience, the consistency of the paths, and the application's ability to respond effectively to the operational and informational needs of the users.
The result was a renewed and more performant digital product, aligned with modern app standards, capable of improving the relationship between the user and the service and strengthening the overall quality of the platform.